Rugged Real Estate · Legal
Terms of Service
1. Who we are
Rugged Real Estate, LLC ("Rugged Real Estate," "we," "us") is an Oklahoma limited liability company. We build lead response and follow-up systems for real estate investors and small businesses. By using this website or engaging our services, you agree to these terms.
2. What we provide
We design and configure lead capture, automated response, and follow-up systems on third-party software platforms. Specific deliverables for any engagement are defined in a written proposal or statement of work. Nothing on this website constitutes an offer or a contract.
3. What we do not promise
We do not guarantee results. We do not promise leads, appointments, closed transactions, revenue, or any specific business outcome. Marketing and sales results depend on factors outside our control, including your market, your pricing, your responsiveness, and your own follow-through.
We guarantee our work, not your results. Where a written proposal commits us to specific deliverables by specific dates, that commitment is the entirety of our guarantee.
4. Payment
Fees, deposits, and payment schedules are set out in the written proposal for each engagement. Unless stated otherwise, a deposit is due before work begins and the balance is due on delivery. Deposits are non-refundable once build work has commenced, except where we fail to deliver a committed item.
5. Your responsibilities
You are responsible for: providing accurate business information; holding all licenses and registrations required for your business; obtaining valid consent from every person you contact through any system we build; and complying with all applicable laws governing your communications, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM, and applicable state law.
You are the sender of every message your system transmits. We build the system. You are responsible for who it contacts and what consent you hold.
6. Third-party platforms
Systems we build run on third-party software. Your use of those platforms is governed by their terms, and their fees are separate from ours unless expressly stated. We are not responsible for the availability, pricing, performance, or policy changes of any third-party platform, or for carrier decisions regarding message delivery or registration approval.
7. Ownership
On final payment, you own the configuration we build within your account, including automations, templates, and workflows created for you. We retain ownership of our underlying methods, templates, frameworks, and any reusable components, and may use them for other clients.
8. Referrals
We may refer you to third-party vendors for services we do not provide. We may receive compensation for such referrals. We are not responsible for the performance of any third-party vendor, and your agreement with them is separate from your agreement with us.
9. Limitation of liability
To the maximum extent permitted by law, our total liability arising from any engagement is limited to the fees you paid us for that engagement. We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or lost business opportunity.
10. Termination
Either party may terminate an ongoing engagement with 30 days' written notice. Fees for work already performed remain payable. Termination does not affect your ownership of work already delivered and paid for.
11. Governing law
These terms are governed by the laws of the State of Oklahoma. Any dispute will be brought in the state or federal courts located in Tulsa County, Oklahoma.
12. Changes
We may update these terms. The current version is always posted at this URL with the date of last update. Continued use after a change constitutes acceptance.
13. Contact
Rugged Real Estate, LLC · Tulsa, Oklahoma · [email protected]